Schooling Online Privacy Policy

© 2018 AVENIR EDUCATION PTY LTD. ALL RIGHTS RESERVED.

Privacy Policy last updated 24 April 2018.

1. ABOUT
   1. Welcome to the Schooling Online Website (“Site”). Schooling Online delivers online video content (“Digital Content”) to childcare centres and schools among others (our “Subscribers”) for the training and education of children and students (our “Subscription Services”).
   2. In this Privacy Policy, “we”, “our,” or “us” means Avenir Education Pty Ltd (ACN 617 250 834). Any reference to “you” or “your” means you, as a Subscriber for the Subscription Services.
   3. Please read this Privacy Policy before using our Site because it will tell you how we collect, store, use and disclose your personal information when you register as a Subscriber or otherwise access the Site.
   4. This Privacy Policy complies with our obligations as set out under the Australian Privacy Principles (“APPs”) in the Australian Privacy Act 1998 (Cth) (“Privacy Act”) and will give you an understanding of:
      1. the types of personal and non-personal information we collect;
      2. how and when we collect, use, store, disclose and otherwise handle personal information;
      3. the purposes for which we collect, use, and disclose personal information;
      4. how you may access your personal information;
      5. how to update your personal information;
      6. how you can make a complaint and how we deal with a complaint; and how to contact us.
   5. Our Privacy Policy is subject to change at any time and without notice. It is your responsibility to ensure that you have read and agree with any changes to our Privacy Policy. If you are unsure whether you are reading our latest Privacy Policy, please check our Site for updates.
   6. By using the Site, you consent to our collection, use, storage and disclosure of your Subscriber Information in accordance with this Privacy Policy. We encourage you to Contact Us at any time with questions or concerns.
2. Information we collect
   1. When you browse, use, or access our Site, we may automatically receive, collect, and record information about you, whether through the Site directly or by other means.
   2. To provide you with our Subscription Services, we collect your personal information and non-personal information. Collectively this information is called your subscriber information (“Subscriber Information”).
3. Personal Information
   1. Personal information is information that we collect and use to identify our Subscribers when they register for our Subscription Services on the Site and includes information about an individual from which the individual’s identity is apparent or can be readily identified from the information.
   2. The personal information we collect from users that access the Subscription Services may include, but is not limited to your:
      1. name (or the name associated with your Subscription);
      2. address;
      3. email;
      4. telephone number;
      5. financial details;
      6. username and password (“Login Information”).
4. Non-Personal Information
   1. Non-personal information is information about you or your activities which cannot be used to personally identify you. We may collect non-personal information when you browse, use, or access our Site.
   2. This non-personal information may include, but is not limited to usage analytics, URLS, traffic data, IP addresses or other data that is collected to monitor how a user accesses our Site.
   3. Our tracking technologies may also include beacons, tags, widgets and scripts that we use to analyse trends, administer our Site and to gather demographic information about the users of our Site.
   4. We may collect and store details of how you use our Site including search queries to improve the relevancy of results provided by our Subscription Services.
5. How we use your Personal Information
   1. We use the personal information you provide us to carry out our rights and perform our obligations arising from any contracts entered between you and us.
   2. We use your personal information for billing purposes including where we use third-party payment providers to process payments that are made for our Subscription Services. Third-party payment providers may collect and use any information you have supplied to them through the payment of our subscription fees, which may include non-financial information such as email address, billing address, and the Subscriptions Services purchased. You should read the privacy policy of any relevant payment provider that you use for any purchase in connection with our Site. Please note that any payment you make with a third-party payment provider is subject to the terms and conditions of that third-party payment provider.
   3. We use your personal information to deliver notifications to your subscriber account (“Subscriber Account”) or your email in relation to new digital content offered through the Subscription Services (“Digital Content”), offers and promotions (from us or third-parties), changes to your Subscription Services, feedback, new products or services, and to respond to your inquiries. You can change how you receive these notifications by changing your Subscriber Account settings or by opting-out, whichever is applicable.
   4. We may, with your consent, collect personal information about you for the purpose of marketing other services which we think may be of interest to you, or for obtaining your feedback. For example, we may send you emails regarding your subscription, notifications and messages (e.g., updates of our Terms, Subscription Account changes, confirmation of your Subscription, changes/updates to features of our Subscription Services and this Privacy Policy, and technical and security notices).
   5. We will not disclose your personal information to third-parties without your express written permission or as otherwise stated in this Privacy Policy. You agree and acknowledge that we may disclose your personal information according to this Privacy Policy and you consent to us disclosing your personal information to the following parties (either in or outside Australia), when:
      1. they are our employees, officers, directors, agents, business partners or joint venture entities or partners who are required to follow data privacy laws and security policies when handling personal information;
      2. they are entities providing services to us including legal services, financial services, data providers, storage services and mailing houses;
      3. they are authorised by you to receive information held by us;
      4. they are third-parties you authorise to act on your behalf or that are otherwise connected with you (such as your legal representative or other authorised agent or attorney);
      5. there is a change of control in our business or a sale or transfer of business assets.
   6. We may also use your personal information to meet our internal and external audit requirements, or for information security purposes or otherwise as we believe necessary or appropriate: (a) under any applicable law, which may include laws outside your country of residence; (b) to respond to requests from courts, law enforcement agencies, regulatory agencies and other public and government authorities, which may include authorities outside your country of residence; and (c) to protect our rights, privacy, safety or property, or those of other persons.
   7. In accordance with the APPs, we are required to correct our records of personal information if they are inaccurate, out-of-date, incomplete or misleading. If your personal information changes, please update your Subscription Account in the Site to reflect the change or Contact Us to update your records.
6. Data Ownership
   1. You as a Subscriber for the Subscription Services as provided and facilitated to you through our Site own all right, title and interest in your personal information, Login Information, and any other information associated with your Subscriber Account that you provide to us (“Subscriber Data”). You are solely responsible for the accuracy, quality, legality, integrity, reliability and appropriateness of your Subscriber Data.
   2. You grant us a perpetual, worldwide, exclusive, fully paid-up and royalty-free, unlimited, irrevocable, sub-licensable and transferable licence whilst you are an active Subscriber to our Subscription Services to use, copy, transmit and store your Subscriber Data in accordance with this Privacy Policy and our Terms.
   3. Avenir Education Pty Ltd and any related entities own all right, title and interest in any data or information that we create, generate, compile, derive, or produce in connection with the Site or the Subscription Services, including data and information that is:
      1. aggregate or raw or statistical r
      2. elating to usage, analyses and results of the Site or the Subscription Services;
      3. for the purpose of optimising delivery, commercialisation and performance of our Site and our Subscription Services; and
      4. samples and prototypes, conclusions, techniques, know how, methods, and undocumented findings generated in the usual course of our business.
7. Third-Party Service Providers
   1. We may share and make available your Subscriber Information or Subscriber Data with third-party service providers for the following purposes:
      1. to process payments;
      2. analysing data;
      3. optimising the Site or the Subscription Services;
      4. email delivery;
      5. hosting services;
      6. customer service;
      7. providing marketing and tailoring advertisements.
   2. When we provide these third-party service providers with your information (including personal information), we do so on the basis that your information is confidential, and that it may not be used for purposes other than to provide services on our behalf.
8. Use of cookies and similar technologies
   1. When you use, or access the Site or any third-party platform, including third party service providers, such as Google Analytics, or third-party advertising and links, there may be cookies and similar technologies that store log files to collect information about your use of the Site, and other sites that you visit.
   2. Cookies are small files that are stored on your computer’s hard drive or mobile device. We may use cookies and similar technologies to help distinguish between different users or Subscribers on our Site, and to give feedback about how you use the Site and our Subscription Services, which can help us make improvements.
   3. Our third-party advertisements and links that are provided to you on the Site may also use cookies and other similar technologies to gather your information. When you leave the Site to visit a link or advertisement provided to you via the Site, any information you provide to such advertisements or links, whether voluntarily or involuntarily, will not be governed by this Privacy Policy. You should visit the relevant third-party privacy policy to find out how they use your information.
   4. Some cookies and similar technologies you may be able to disable either via the Site or through your browser settings. Please note that by disabling these features your experience of the Site or Subscription Services may be slow, restricted, or unavailable.
9. Security
   1. We oversee the management of personal information in accordance with this Privacy Policy, the APPs and the Privacy Act. We have also taken reasonable steps to ensure the security of your personal information. We employ appropriate technical, administrative and physical procedures to protect personal information from misuse, interference and loss, unauthorised disclosure or alteration.
   2. It is important that you keep your Subscriber Account secure with your Login Information. You must not give your Login Information to any other person. You must notify us immediately if you are aware, or believe, that someone other than yourself without authorisation has access to your Subscriber Account. You should also take measures, such as changing your Login Information regularly, so that your Subscriber Account is secure.
   3. While we take precautions against possible security breaches of our Site and servers, no site or Internet transmission is completely secure. You acknowledge that we are not responsible for the privacy or security practices of any third-party (including third-parties that we are permitted to disclose your personal information to in accordance with this Privacy Policy or any applicable laws). The collection and use of your information by such third-parties may be subject to separate privacy and security policies.
   4. You also acknowledge that the security of communications sent by electronic means or by post cannot be guaranteed. You provide information to us via the Internet or by post at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to your personal information where the security of information is not within our control. No data transmission over the Internet can be guaranteed to be totally secure. You as a Subscriber are legally responsible for the security of and access of any user to your own device and our Subscription Services. We encourage you to keep regular backups of all your Subscriber Information and Subscriber Data. If you suspect any misuse or loss of, or unauthorised access to your personal information or any other privacy breach, please let us know immediately.
10. Disclaimer and Limitation of Liability
    1. Your use of our Site is at your own risk. The Site is provided on an “as is” basis.
    2. We will take all reasonable steps to keep your personal information secure but to the maximum extent permitted by law, we exclude all liability for the consequences of any unauthorised access to your Subscriber Information and Subscriber Data. This includes (but is not limited to) loss or damage you might suffer because of any of the following:
       1. reliance on the completeness, accuracy, suitability or currency of the Site (including third-party material and advertisements);
       2. failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, virus or other harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorised access to records;
       3. accessing any sites or servers maintained by other organisations through links on the Site or any communication from us. Links are provided for the convenience of users of the Site and our Subscribers only, and without responsibility for the content or operation of those sites (unless otherwise stated, linked sites and the services are not endorsed by us and your linking to any such site is at your own risk); or
       4. the provision of credit card or other financial information, the failure to complete (or delay in completing) any transaction, or other loss or damage arising from any e-commerce transacted or attempted to be transacted on the Site.
    3. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Site or the Subscription Services will be uninterrupted or free from error or that any defects on the Site will be corrected or that the Site or servers are free of viruses or other harmful conditions or components.
    4. To the extent permitted by law, we disclaim liability, whether based in contract, tort, negligence, strict liability or otherwise, for damages of any kind (including, but not limited to, direct, indirect, incidental, consequential, special, punitive or exemplary damages) in any way arising from the functionality, operation or the information provided by the Site including but not limited to damages arising from interruptions of service or delays in operation or transmission even if we are expressly advised of the possibility of such damages.
11. Law and Jurisdiction
    1. Please be aware that your Subscriber Information and Subscriber Data will be stored and processed in Australia where we engage service providers.
    2. This Privacy Policy is governed by and construed in accordance with Australian law. You irrevocably submit to the non-exclusive jurisdiction of the Courts of New South Wales Australia and any court that may hear appeals from any of those courts for determining any dispute concerning this Privacy Policy and waive any right you may have to claim that those courts are an inconvenient forum.
12. Changes to your Personal Information
    1. The Privacy Act requires us to correct our personal records of Subscribers if they are inaccurate or outdated. Please update your records and your Subscriber Account via the Site, or by Contacting Us and providing your updated information.
    2. Please be aware that you may need to provide proof of identity before we can change your records or update your details. We may refuse to provide you with certain information where permitted or required by law.
13. Opting-Out
    1. If we use your personal information to market and promote our Subscription Services or related products or services, you may notify us at any time that you do not wish to receive marketing or promotional material by contacting us directly or through the “unsubscribe” mechanism in our marketing or promotional emails.
14. Complaints
    1. If you think we have breached the Privacy Act or wish to make a complaint about the way we have handled your Subscriber Account or Subscriber Data or other information connected to your Subscriber Account or Subscriber Data and not in accordance with this Privacy Policy or our Terms, or If you have any questions or concerns about our collection, use or disclosure of your personal information, or if you would like to seek access to your personal information we hold, you should Contact Us using our details provided below.
15. Our Contact Details
    1. Avenir Education Pty Ltd principal place of business is at Burwood Plaza, Shop 63 ,42-50 Railway Parade Burwood NSW 2134, Australia
    2. can contact us:
       1. by post, using the postal address given above;
       2. using our contact form, should one be made available to you;
       3. by telephone, on the contact number published on our Site; or
       4. by email, using the email address published on our Site.